Privacy Policy
Last Updated: 24-04-2026
Introduction
Welcome to Floweretonline.com Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, WhatsApp, Facebook, Instagram, or other platforms.
Information We Collect
When you contact us or place an order, we may collect:
- Your name
- Phone number
- Delivery address
- Order details
- Body measurements (for stitched/custom orders only)
- Messages and communication history
How We Use Your Information
We use your information to:
- Process and confirm your orders
- Source and purchase products on your behalf
- Arrange stitching or customization (if required)
- Deliver products to your address
- Provide customer support
- Improve our services
How Our Service Works
We showcase products from multiple brands and vendors and may promote them through advertisements.
When you place an order:
- We collect order details directly from you
- We source and purchase the product independently
- We manage the order and delivery process
We do NOT share your personal information with brands for marketing purposes.
Brand & Product Disclaimer
Floweretonline.com is an independent reseller.
We are NOT officially affiliated, associated, or authorized by any brand unless clearly stated.
All brand names, logos, and trademarks belong to their respective owners.
Products are sourced from third-party vendors. We do not claim ownership of any brand.
Delivery & Shipping
We use third-party courier and cargo services to deliver your orders.
- Your name, phone number, and address may be shared with delivery partners only for shipping purposes
- Orders may be shipped through international routes
Estimated Delivery Time: 15–20 working days
Shipping Charges:
Shipping charges are applied per item and may vary depending on location and courier service. Final charges are confirmed at the time of order.
Important:
Delivery timelines may vary due to logistics or customs delays. We will keep you informed in case of delays.
Returns & Exchanges
We accept claims only in the following cases:
- Wrong item received
- Damaged product
- Size issue (for stitched items)
Conditions:
- Claim must be made within 7 days of delivery
- Item must be unused, unwashed, and in original condition
- Proof of purchase is required
Important Instructions:
- Record an unboxing video as proof
- Do not accept damaged parcels
- Contact us immediately for any issue
We review each case and aim to resolve issues fairly.
Data Sharing
We do NOT sell, rent, or trade your personal data.
We may share limited information only with:
- Delivery partners
- Service providers required for order fulfillment
Data Protection
We take reasonable measures to protect your personal information from unauthorized access or misuse.
Advertising & Tracking
We may run advertisements on platforms such as:
- Facebook & Instagram (Meta)
- Google & YouTube
- TikTok
- Snapchat
These platforms may use cookies, pixels, and similar tracking technologies to show relevant ads.
We may use tools such as Meta Pixel, Google Analytics, and similar technologies to understand user behaviour and improve our advertising performance.
You can disable cookies anytime through your browser settings.
Communication
By contacting us, you agree that we may contact you via:
- Phone
- Social media
For order updates and customer support.
Your Rights
You have the right to:
- Request access to your data
- Request correction or deletion
- Opt out of marketing communications
International Use
As we sell worldwide, your information may be processed in different countries.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Compliance Statement
We aim to comply with the policies and guidelines of all advertising and service platforms including Meta, Google, TikTok, Snapchat, and others. We do not intentionally mislead users, misuse data, or violate platform policies.
Contact Information
WhatsApp: +92311-1088871
Business Name: Floweretonline.com